General conditions of sale
Booking conditions
The reservation is confirmed if it is guaranteed by a credit card
30% deposit will be taken from a stay of 4 nights
50% for a stay of one week or more
Your room is available from 3 p.m. on the day of your arrival and must be vacated before 12 p.m. on the day of your departure.
If your arrival is scheduled after 8 p.m., please contact us on 02 98 74 00 53
Cancellation conditions
If the cancellation occurs more than 10 days before the date of arrival, it will be free of charge
For a cancellation within 10 days of the arrival date,
the deposit will be kept
For a stay of one week or more, they will be kept for a future stay, within 6 months from the written date of cancellation.
For stays of less than 4 nights, one night will be charged
credit card left as collateral
In the event of no-show at the hotel or cancellation the same day, late arrival or early departure, the customer agrees to be debited for the full amount of the initial stay on his credit card left as guarantee.
After contacting customer service and failing a satisfactory response within 1 month,
The customer can contact the Tourism and Travel Mediator, whose contact details are given below:
Address :
Tourism and Travel Mediation
BP 80 303 75 823
Paris Cedex 17
Website: www.mtv.travel
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Terms and Conditions
The reservation is confirmed if it is guaranteed by a credit card
30% deposit will be taken from a stay of 4 nights
50% for a stay of one week or more
Your room is available from 3pm on the day of your arrival and must be vacated by 12pm on the day of your departure
If your arrival is scheduled after 8 pm, please contact us
at 02 98 74 00 53
Cancellation Policy
For a cancellation within 10 days of the arrival date,
The deposit will be kept
For a stay of one week or more, they will be kept
for a next stay, within 6 months from
the written cancellation date
For stays of less than 4 nights, one night will be charged
the credit card left as a guarantee
In case of no show at the hotel or cancellation the same day, late arrival or early departure, the customer agrees to be charged the full amount of the initial stay on his credit card left in warranty
After contacting customer service and failing a satisfactory response within 1 month,
The customer can contact the Tourism and Travel Mediator, whose contact details are given below:
Mailing address:
Tourism and Travel Mediation
BP 80 303 75 823
Paris Cedex 17
Website: www.mtv.travel